Shipping Policy
Thank you for shopping with FurnitureR. Below is important information regarding our shipping process.
Shipping Locations
We currently ship within the continental United States.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or international destinations.
Processing Time
Orders are typically processed within 2–4 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Time
Estimated delivery time is 5–10 business days depending on the destination, carrier, and product type.
Delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, peak seasons, or other circumstances beyond our control.
Shipping Methods
Orders are shipped through trusted third-party carriers.
Large or oversized furniture items may be delivered via curbside delivery service.
Shipping Fees
We offer free standard shipping on all products within the continental United States.
No additional standard shipping fee will be charged at checkout.
Delivery Details
Curbside delivery means items are delivered to the front of your home, apartment building, or business location.
Assembly services, room placement, unpacking, and packaging removal are not included unless otherwise specified on the product page.
Damaged or Missing Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or with missing parts, please contact us at support@furniturer.com within 48 hours of delivery and provide photos of the issue.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
FurnitureR is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Returned or Refused Shipments
Additional shipping charges may apply if an order is returned due to an incorrect address, refused delivery, or failed delivery attempts.
Contact Us
If you have any questions regarding shipping, please contact our customer service team:
Email: support@furniturer.com
Phone: +1 (909) 839-9909
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM (PST)