Refund policy
Return & Refund Policy
At FurnitureR, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Return Eligibility
- Returns must be requested within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Final sale items
- Customized or made-to-order products
- Items damaged due to misuse
Return Process
1. Contact us at support@furniturer.com with your order number.
2. Our team will provide return instructions.
3. Ship the item back to the designated warehouse.
Refunds
- Refunds will be issued to the original payment method.
- Processing time: 5–10 business days after inspection.
Return Shipping
- Customer is responsible for return shipping unless item is defective or incorrect.
Damaged or Incorrect Items
Please contact us within 48 hours of delivery with photos.